The best automation tool is the one your team actually uses. Bex works through email and reads the documents your business already produces, so there's nothing new to learn, no new software to log into, and no disruption to existing workflows.
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Email is the interface
Most of the processes Bex automates already happen over email. Consultants send project engineers their punch lists. Office managers receive invoices. Financial coordinators get lien notices. The common thread is that someone receives a document in their inbox and then spends time manually entering its contents somewhere else.
Bex fits directly into that flow. Instead of forwarding a report to a colleague and asking them to key it in, you forward it to Bex. That's it. No portal to visit, no dashboard to navigate, no app to install.
We made this deliberate design choice to minimize disruption while maximizing time-savings. We studied how these processes actually work in practice and built Bex to slot in with minimal friction. Your team, your customers, and your consultants keep using email the way they always have. The only difference is that the tedious part disappears.
Any document, any format
Business documents are messy. Observation reports and punch lists are long PDFs with annotated photos and diagrams. Invoices arrive as scanned images, sometimes slightly crooked. Lien notices are faxed or mailed and then digitized at varying quality levels. Closeout packages include Word documents, spreadsheets, and PDFs from dozens of different vendors.
Traditional automation tools break down when faced with this variety. They need rigid templates or carefully defined fields. If the format changes even slightly, they fail.
Bex handles this variety naturally. Powered by large language models (LLMs), it reads and interprets documents the way a skilled human would, understanding context, layout, and intent rather than relying on fixed positions or exact formatting. A handwritten date in a lien notice, a table that wraps across pages, an invoice with an unusual line-item structure: these are the layouts that people handle effortlessly but that have prevented automation prior to LLMs. Bex achieves a high degree of accuracy on even tricky formats.
Your systems, not ours
Once Bex extracts data from a document, it needs somewhere to put it. Rather than forcing you into a new platform, Bex writes directly to the systems your team already uses.
For commercial construction, that means Procore, Autodesk Construction Cloud, and ProjectSight. For email and file management, Bex works with Microsoft Exchange, Google Workspace, and SharePoint/OneDrive. And for teams whose "system of record" is a well-organized set of spreadsheets, Bex can produce and maintain those too.
The result is that data flows from incoming documents into the places your people already look for it, without an extra step in between.
No training required
New software typically means training sessions, user guides, and a period of low productivity while people get up to speed. Bex sidesteps all of that.
Thanks to its expert-level grasp of natural language (including Spanish) and email interface, working with Bex is simple and enjoyable. There are no menus to memorize, no special syntax, and no credentials to manage beyond the email account your IT team provisions.
This matters more than it might seem. Adoption is the silent killer of automation projects. A tool that's powerful but complicated will sit unused. Bex earns adoption by being invisible: it does the hard work without asking anyone to change how they operate.
Conclusion
harmonic mean built Bex around a simple principle: meet users where they are. That means email as the interface, broad document format support, and direct integration with familiar systems of record. The result is automation that your team will actually use, starting on day one, without training, new logins, or workflow changes.